Helpcentrum

Correct. Ordering requires an email address and a payment, and that is the whole list. There is no document upload, no selfie, no phone verification, no address check and no card on file. We have never run identity verification and we do not plan to start — the cheapest way to protect customer documents is to never hold any.

Your email address, your invoices, the configuration of your servers, and 72 hours of NetFlow-level connection metadata used only for abuse investigation. Nothing else. When you close the account, all of it is erased within 24 hours except invoices, which accounting law makes us keep for ten years — those hold an invoice name of your choosing and no verified identity.

Because it is what makes the price possible. Monthly billing means churn, idle capacity kept warm for people who might come back, payment retries and support load. Selling in terms removes all of it, and lets us buy hardware against known demand rather than a forecast. The saving goes straight into the rate card — a twelve-month Base works out around 20% below the six-month rate, and both are below what monthly billing would cost us to offer.

Cryptocurrency, through OxaPay. Forty-two assets are accepted, including Bitcoin, Monero, Litecoin, Ethereum, TON, Solana, Tron and USDT on several chains. You are quoted in euros, the invoice locks a rate for the payment window, and provisioning begins on the first network confirmation — typically under two minutes on Monero or Litecoin.

Ask for a refund within 72 hours of provisioning and you get the whole amount back, in the asset you paid with, at the rate on the day of purchase. No form, no reason, no retention call. Run every benchmark you like inside that window — that is precisely what it is for.

Three reasons, none of them exciting. We buy last-generation-plus-one EPYC hosts outright instead of renting capacity from a hyperscaler. We sell terms, so a host is full the day it is racked instead of three months later. And we do not employ a sales team. What we do not do is oversubscribe past 3:1 on fair-share plans or past 1:1 on dedicated-core plans — the numbers on the performance page come from production hosts under real load.

No. No identity checks means we do not care who you are; it does not mean we do not care what leaves our network. Phishing, spam, malware distribution, botnet command-and-control, credential stuffing, outbound attacks and material involving minors get the instance terminated immediately, without refund and without appeal. The acceptable use policy is two pages, written in plain language, and we apply all of it.