Acceptable use policy

These end the service the moment they are confirmed:

• 01Material depicting the sexual abuse of minors, in any form and for any stated purpose.
• 02Outbound denial-of-service attacks, whether generated by you or by software you installed.
• 03Botnet command-and-control, malware distribution, ransomware infrastructure and exploit kits.
• 04Phishing pages, credential-harvesting sites and fraudulent payment pages.
• 05Unsolicited bulk email, and the hosting of infrastructure that supports it.
• 06Credential stuffing, brute forcing and unauthorised vulnerability scanning against third parties.

We are asked about these often enough that saying so plainly saves everyone time.

• 01VPN endpoints, personal or commercial.
• 02Tor middle relays and bridges, at every site.
• 03Tor exit nodes in Amsterdam, Reykjavík, Chișinău and Bucharest, with the standard reduced exit policy and a published abuse contact.
• 04Adult content that is legal in the jurisdiction of the site and involves only consenting adults.
• 05Cryptocurrency nodes, validators and trading infrastructure.
• 06Web scraping of publicly accessible data at a polite rate.
• 07Mail servers, once port 25 has been opened on request.
• 08Political speech, journalism and material that is merely unpopular.

Cryptocurrency mining is not permitted on shared-core plans and is permitted on dedicated-core plans within the CPU allocation you paid for.

Public proxies and open relays must be authenticated. An open resolver or open SMTP relay will be shut whether or not you knew it was open.

Tor exit traffic is not permitted outside the four named sites, because their upstreams will not carry it. We would rather tell you now than have your relay disappear in a month.

A complaint is forwarded to you with its evidence and you have 24 hours to respond. We do not suspend on receipt of an unverified report, and we do not act on complaints that amount to disagreement with lawful content.

The exceptions are section 1 items and active outbound attacks, which are cut first and discussed afterwards.

Repeated confirmed abuse ends the account regardless of severity.

Send notices to [email protected] with the material identified precisely and a statement of your authority to act. We forward them to the customer with a counter-notice window.

We are not a United States provider and the DMCA safe-harbour process does not apply to us as a matter of law; we follow an equivalent notice-and-counter-notice procedure voluntarily because it is a reasonable way to handle disputes about content.

Use the CPU, memory, disk and traffic your plan includes, continuously if you like. That is what it is for.

Exceeding the outbound traffic allowance shapes the port to 100 Mbit/s until the term rolls over. We do not invoice overage.